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Operations Coordinator

Operations Coordinator

A Learning PRO is a growing professional learning academy delivering practical, career-ready education across Architecture, Engineering, Construction, Project Management, BIM, Digital Transformation, Business, Technology, and professional development.

As we continue expanding across the GCC and international markets, we are looking for a highly organized, proactive, and growth-oriented Cross Functional Coordinator to support collaboration and execution across different areas of the business.

Key Responsibilities

  • Coordinate activities, schedules, priorities, and deliverables across learning operations, instructors, sales, marketing, HR, and management
  • Support end-to-end course operations, including schedules, instructor coordination, session readiness, learning materials, LMS updates, attendance, and course progress
  • Manage and support the learner journey from registration and enrollment through course completion, including confirmations, reminders, follow-ups, and ongoing communication
  • Maintain accurate student, instructor, course, CRM, LMS, and internal operational records
  • Track tasks, deadlines, action items, deliverables, risks, blockers, and follow-ups across multiple teams and projects
  • Coordinate virtual meetings, prepare meeting summaries, document decisions, assign follow-up actions, and ensure agreed actions are completed
  • Prepare and maintain operational documents, course outlines, brochures, Q&A documents, proposals, contracts, certificates, templates, reports, and shared documentation
  • Support course closure activities including completion verification, certificates, feedback forms, recordings, documentation, and archiving
  • Support sales and enrollment activities through lead follow-ups, course information, FAQs, reminders, proposals, and coordination with prospective learners and corporate clients
  • Coordinate instructor recruitment and engagement activities including interviews, demo sessions, onboarding documentation, availability tracking, and course allocation
  • Support LinkedIn and corporate communication activities, including company updates, course announcements, scheduling, engagement tracking, and performance monitoring
  • Support market research, competitor analysis, student feedback assessment, and identification of new courses, skills, and professional-development opportunities
  • Support leadership and management with operational planning, reporting, dashboards, meeting coordination, performance follow-up, implementation of management decisions, and strategic initiatives
  • Identify operational gaps, risks, inefficiencies, and communication issues, and support continuous improvement of internal systems, workflows, and processes
  • Facilitate effective communication and alignment across departments to ensure priorities, responsibilities, and expectations are clearly understood

 

What We’re Looking For

  • Bachelor’s degree in Business, Management, Project Management, Engineering, Education, Operations, or a related field
  • Minimum 1–2 years of relevant experience in coordination, operations, project support, education, customer experience, or a similar role
  • Strong organizational, coordination, and time-management skills
  • Excellent Arabic communication skills and strong professional English
  • High attention to detail and strong documentation capabilities
  • Ability to manage multiple priorities, teams, deadlines, and follow-up actions simultaneously
  • Strong communication and stakeholder coordination skills
  • Good working knowledge of Microsoft Word, PowerPoint, Excel, Outlook, Google Workspace, virtual meeting platforms, and collaboration tools

 

Why Join A Learning PRO?

This is not a traditional administrative position.

The Cross Functional Coordinator will work across different areas of the organization and gain exposure to operations, learning delivery, project coordination, sales, HR, marketing, customer experience, reporting, and management support.

The role is ideal for someone who enjoys connecting people, organizing information, solving problems, following through on commitments, and helping different teams work effectively together.

For the right person, this role offers strong potential to grow into positions such as Senior Cross Functional Coordinator, Operations Manager, Program Manager, or Business Operations Manager.

 

Interested in joining us?

Please Apply through our website Career Portal

 

We are looking for someone who does more than complete assigned tasks — someone who takes ownership, connects the dots, follows through, improves systems, and wants to grow with the organization.

Apply for this Position